Technical Account Manager Netherlands

  • Vakgebied: Techniek
  • Dienstverband: Vast
  • Locatie: Amersfoort (Utrecht)
  • Referentie: 1011
  • Salarisindicatie: Afhankelijk van kennis en ervaring

Are you a technical expert on Audio Visual Integration & Design, then we are looking for you. As a technical Account Manager you will be responsible for supporting customers and promoting the AV products through training and education. Besides this you will also be responsible for maintaining a good relationship with the end-users within your region (Netherlands).
It’s a senior engineering position within the Sales Department.

De taken en verantwoordelijkheden

Your Main Responsibilities:

  • Manage relationships with minimum 75% of all consultants and all technical managers.
  • Introduce all our new products and their advantages when integrated
  • Discuss needed / wanted product or product changes
  • Conduct research in a specific product group area at the request of the product marketing group
  • Pro-actively contact the managers about completed projects
  • Support consultants/dealers in their request for helping on projects/tenders
  • Trouble shoot on site at the request of our Application Engineers/Technical Services Director

Your Secondary responsibilities:

  • Conduct technical training on site at the request of sales management
  • Support dealer shows/ trade shows, etc.
  • Intervene with trouble shooting/ RMA/ Driver call logs when there are more then 10 entries and a solution is not visible
  • Check translations of our technical documentation. (If applicable)

Personal responsibilities:

  • Perform all tasks of an 'Applications Engineer' on a senior level
  • Maintaining current Instructor certification in all related Company's Institute course material
  • Maintaining certification in all product, test equipment, and technology areas. (Technical Qualification Sheet)

Reporting responsibilities:

  • Report monthly on the visits made to the Consultants, Technical Managers, Internal Consultants
  • Provide a travel report of every visit
  • Report the results of on-site trouble Shooting and consultant's projects to: Technical Services Director, Application Engineer(s) Account Manager involved
  • Report a time schedule of pre-sales, after sales and marketing activities.
De profielkenmerken
  • Significant technical skills in the AV business;
  • 5 to10 years Audio Visual integration and design experience;
  • Preferably a Bachelors degree in Electronics;
  • Fluent in English and Dutch.
De organisatie

Are you a technical expert on Audio Visual Integration & Design, then we are looking for you. As a technical Account Manager you will be responsible for supporting customers and promoting the AV products through training and education. Besides this you will also be responsible for maintaining a good relationship with the end-users within your region
It’s a senior engineering position within the Sales Department.

Our client is a leading developer and manufacturer of professional A/V system products. They are growing rapidly and you are part of a professional team with different nationalities.

Het aanbod

We offer a top industry salary with excellent extra benefits (a thirteenth month, travel allowance and reimbursement for medical expenses, extensive training programs, company car, laptop, phone. There is a non-smoking policy.


Lisette HendriksHeb je een vraag over deze vacature? Neem gerust contact met mij op.
tel:+31 (0)6 537 07 420